Organization Information
Pakistan Telecommunication Company Limited in Pakistan Directory
From the humble beginnings of Posts & Telegraph Department in 1947 and establishment of Pakistan Telephone & Telegraph Department in 1962, to this very day, ours is a story of commitment and vision. Pakistan Telecommunication Corporation (PTC) set sails for its voyage of glory in December 1990, taking over operations and functions from Pakistan Telephone and Telegraph Department under Pakistan Telecommunication Corporation Act 1991. This coincided with the Governments competitive policy, encouraging private sector participation and resulting in award of licences for cellular, card-operated payphones, paging and, lately, data communication services. Pursuing a progressive policy, the Government in 1991, announced its plans to privatize PTC, and in 1994 issued six million vouchers exchangeable into 600 million shares of the would-be PTCL in two separate placements. Each had a par value of Rs. 10 per share. These vouchers were converted into PTCL shares in mid-1996. In 1995, Pakistan Telecommunication (Reorganization) Ordinance formed the basis for PTCL monopoly over basic telephony in the country. It also paved the way for the establishment of an independent regulatory regime. The provisions of the Ordinance were lent permanence in October 1996 through Pakistan Telecommunication (Reorganization) Act. The same year, Pakistan Telecommunication Company Limited was formed and listed on all stock exchanges of Pakistan. Since then, PTCL has been working vigorously to meet the dual challenge of telecom development and socio-economic uplift of the country. This is characterized by a clearer appreciation of ongoing telecom scenario wherein convergence of technologies continuously changes the shape of the sector. A measure of this understanding is progressive measures such as establishment of the companys mobile and Internet subsidiaries in 1998. As telecommunication monopolies head towards an imminent end, services and infrastructure providers are set to face even bigger challenges. Pakistan also entered post-monopoly era with deregulation of the sector in January 2003. On the Government level, a comprehensive liberalization policy for telecom sector is in the offing. PTCL is in full awareness of the same, and future policies feature a strong conviction of healthy competition. The company is in process of enhancing organizational and business proficiency through vertical integration and horizontal diversification. At the same time, cross-national ownerships, operations and partnerships are being evaluated with a view to developing and diversifying the business.
Describe the work that you do in your role
Online Technical Support DSL
Monitor Major Technical Issues
To support the DSL clients through Modem Configuration Network Configuration, Router Configuration, LAN Configuration & System Configuration.
Radius Authentications.
Port Issues
Analyze the issues of customers.
Responsible to prepare weekly activity report of my team
ZTE Pakistan
System Understanding of Zhong Xing Call Center (ZXCC)
Agent Application Training (ZXCC100)
Supervisor Application Training (ZXCC100)
Indicate previous experience and/or areas of career proficiency/achievenments
WARID TEL.
Describe your success in your professional life and achievements
Write your activities and achievement if you were member of any club or society in UMT?
What do you remember about your time in ILM / IMT /UMT?
My degree has worth in market that is most important for me and that’s why I choose UMT for my better feature
