The key areas of operations encompass product offerings and services in Retail and Consumer Banking. HBL also has the largest Corporate Banking portfolio in the country with an active Investment Banking arm. SME and Agriculture lending programs and banking services are offered in urban and rural centers.
• Assist the Branch Manager in planning and implementing strategies to attract customers.
• Coordinate daily customer service operations.
• Track the progress of weekly, monthly, quarterly and annual objectives.
• Communicate with clients and evaluate their needs.
• Analyze consumer behavior and adjust product positioning.
• Handle complaints from customers.
• Create reports, analyze and interpret retail data.
Administration, Data Analysis, Sales & Marketing, IT Support, & Customer Care.
Describe your success in your professional life and achievements
• Increased Branch Sales
• Customer Services
• Cross Sell
• Deposit mobilization.
• Business development.
• Marketing and cross selling of products & services.
• Data Analysis.
• Sales and Marketing.
• Office Management.
• Administrative Work.
• IT Networks & Support.
• Software Quality.
• Communication Skills.
• Active & Fast Learning.
• Multiple Tasking.
• Quality Control.
• Problem Sensitivity & Time Management.
• Providing quality customer service.
• Networking with existing and potential clients.
