Alumni Profiles

Zishan Naseer

Organization Information

Thirteen years of experience in the banking industry especially in Centralized Account opening HUB Operations, starting from Citibank N.A Pakistan LTD. (conventional)7 years and Currently in Albaraka Bank Pakistan LTD. (Islamic) for more than 5 years. Assigned as Supervisor / Manager Control Unit at Account Maintenance Operations Lahore HUB.

Describe the work that you do in your role

Specialized to review the daily Account Opening (New to bank and current portfolio)and daily account maintenance (Dormant, Block, No Debit Status, address change, debit card, insurance, wealth management, sms banking) in a view of internal banking policies and StateBank of Pakistan

Indicate previous experience and/or areas of career proficiency/achievenments

I worked as Manager in CITIBANK N.A. PAKISTAN for almost 7 years. I have achieved Performance Award for outstanding work in 2007 (Citibank N.A Pakistan)

Describe your success in your professional life and achievements

Assigned as Supervisor Control Unit at Account Maintenance Operations Lahore HUB. Reconcilement of Tax Accounts, SBP Audit (Account Maintenance Operations function)
MIS preparation, data reconciliation/checking and response of queries, QAU/ARR (Citibank Internal audits) MIS preparation, data reconciliation/checking and response of queries. Worked on Tax submission and successfully ensured that No operational/ Fraud losses/SBP penalties are imposed during the year 2011 and 2012. Assigned as RCSA Coordinator for Central Region 2006. Currently working as Manager in Albaraka Bank Pakistan LTD, managing almost 120 branches w.r.t account opening (new to bank & current portfolio). Due to my outstanding work, the organization has promoted me Officer Grade 1 two years back. I have successfully managed 3 Statebank audits with zero penalities.

Write your activities and achievement if you were member of any club or society in UMT?

Certificate of Participation in recognition to contribution as organizer of an entertaining Quiz Program “WHO DARES!?” held in University of Management and Technology in March 2002 – September 2002.

What do you remember about your time in ILM / IMT /UMT?

I have done BCS(H) from UMT in 2003, MBA marketing from UMT in 2006 and currently i am doing MS Islamic Banking and Finance. I remember and still enjoying the teacher and student bonding for studies purposes.